FAQs

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Check below for the answers to our most asked questions. Still can’t find the information you need? Fill out our enquiry form!

FAQs

Non-members can sign up directly for a Reformer Pilates membership. Existing members can upgrade their current package to include Reformer for an additional $20 per week.
If you’d like to trial our facilities, we offer a 7-day free trial or $20 day passes. If you purchase a day pass and decide to join within 7 days, the cost will be credited towards your membership.
If you wish to cancel your membership please, send an enquiry to cancellations@southportsharks.com.au
Members must be at least 16 years old to access the gym. Those aged 16–18 can join with parent or guardian consent, and must have their guardian present at the time of orientation. Members under 18 must be supervised by a guardian while using the gym and may only attend during staffed hours.
Absolutely! You can place your membership on hold for up to 8 weeks per year.
Only members with 24/7 access can remain in the gym after staffed hours. If you don’t have a 24/7 membership, you’ll need to leave before staff close the facilities.
Lockers require a $2 coin to secure. Simply insert the coin, follow the instructions, and take the key with you during your workout. Your coin will be refunded when the key is returned.

Yes! Crèche is available to members Monday to Friday, from 9:00am to 11:45am. Children aged 6 weeks to 8 years are welcome.

Cost: $50 for a 10-visit pass (plus one free), or $7 for a single visit.
Bookings: Contact the Fitness Centre on 07 5591 5800.

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